1-Year Warranty

At HomeReachLifestyle, your satisfaction means everything to us. That’s why we offer a 1-Year Warranty on select components of your ThermaLight360™ belt.

What’s Covered?

For 12 months from the date of delivery, we’ll provide free replacement parts for any issues related to:

• Power cables
• Remote control units
• USB charging components (if applicable)

Please note: This warranty does not cover a replacement for the main belt unit itself.

Exclusions:

• Damage caused by accident, misuse, or improper storage
• Modifications or unauthorized repairs
• Wear and tear from normal use
• Lack of proof of purchase from an authorized retailer

How to Claim Your Warranty

If you're experiencing an issue with a covered component, just follow these steps:

1. Email us at support@homereachlifestyle.com with your order number and a short description of the issue.
2. Include a clear photo or video showing the defective part.
3. Once approved, we’ll ship out a replacement part at no cost to you.

If you have any questions about your warranty coverage, don’t hesitate to reach out. We’re always here to help.