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Shipping Policy
Welcome to HomeReachLifestyle!
We are committed to providing exceptional service and making sure you are satisfied with your purchase. Our shipping policy outlines the terms and conditions related to our shipping processes. Please carefully review the following information before placing an order with us. For information on refunds, please refer to our separate refund policy.
WE OFFER FREE STANDARD SHIPPING
Delivery Time
Order handling time: 1-2 business days
Standard shipping time: 4-6 business days
We strive to process and ship your orders as quickly as possible. After receiving your order confirmation email, all orders are processed within 1 to 2 business days (excluding weekends and holidays). The processing time is in addition to the estimated shipping time. You will receive another notification when your order has shipped.
Our estimated delivery time for orders is 4-7 business days. Please note that this timeline is an estimate and actual delivery times may vary, depending on factors such as customs processing and courier delays.
Standard shipping times for the countries covered by our delivery partners are presented below:
- United States: within 5-8 business days
- Canada: within 5-8 business days
- Australia: within 5-8 business days
- UK: within 5-8 business days
- Europe: within 7-10 business days (Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy and Poland)
To ensure you receive the most accurate shipping rate, please provide the correct shipping address during checkout.
Address Changes After Shipment
Once an order has been shipped and is in transit, we are unable to update the shipping address. Please double-check all information at checkout to avoid any delays or misdeliveries. If you have any concerns or need further assistance, please reach out to our customer support team before your order ships.
FREE Secured Shipping and Priority Insured Shipping
At HomeReachLifestyle, we are committed to providing our customers with an enjoyable and worry-free shopping experience. We offer:
- FREE Secured Shipping,
- A $9.95 Priority Insured Shipping
FREE Secured Shipping
By providing free shipping, we aim to make our products more accessible and affordable for our customers. This allows you to shop with confidence, knowing that there will be no hidden fees or additional costs at checkout.
Priority Insured Shipping for $9.95
In addition to free shipping, we also prioritize the safety and security of your orders. Our Priority Insured Shipping services ensure that your packages are protected from the moment they leave our warehouse until they arrive at your doorstep.
Some of the key features of our secured shipping include:
Insured Shipments: All orders are insured, providing you with peace of mind in the unlikely event that your package encounters issues during transit, such as getting stuck at customs, being returned, or getting lost.
Tracking Information: We provide tracking numbers for all orders, allowing you to monitor your package's journey and stay informed about its estimated arrival date.
Trusted Couriers: We partner with reliable and reputable courier services to ensure that your orders are handled with care and delivered in a timely manner.
Secure Packaging: Our team takes extra precautions when packing your orders, using high-quality materials to protect your items from damage during transit. If you have any questions or concerns regarding our shipping options or a specific order, please don't hesitate to reach out to our customer support team at support@homereachlifestyle.com, or +1-800-705-2198. We are here to help and ensure your satisfaction.
Returns and Refunds
Please refer to our separate refund policy for information on returns and refunds. If you have any questions or concerns regarding our shipping policy or a specific order, please don't hesitate to reach out to our customer support team.
We are here to help and ensure a smooth and enjoyable shopping experience.
Support: Email: support@homereachlifestyle.com
Phone: +1-800-705-2198
Address: HomeReachLifestyle, 2300 Lakeview Parkway, Suite 700, Alpharetta, Georgia, 30009, United States of America