Lifetime Warranty

At HomeReachLifestyle, we stand by the quality of our products and are proud to offer a Lifetime Warranty on eligible purchases.

What’s Covered?

If your product fails due to a defect in material or workmanship, we will provide a one-time replacement unit for free. Additionally, we will always cover replacement parts should they become necessary.

Important Warranty Terms:

• Each Lifetime Warranty covers only one belt.
• If you purchased more than one belt, a separate warranty must be purchased for each unit to receive full coverage.
• If multiple belts were ordered and only one warranty was purchased, the coverage will apply to the lowest-priced belt in the order.
• In such cases, store credit or a replacement will be issued only for that specific item.
• The Lifetime Warranty is a non-refundable purchase.

Exclusions:

• Damage caused by accident, abuse, mishandling, or improper storage
• Units subjected to unauthorized repairs or modifications
• Damage exceeding the original cost of the product
• Failure to provide proof of purchase from an authorized retailer

How to Claim Your Warranty

If you believe your product qualifies for a replacement under our Lifetime Warranty, follow these steps:

1. Email us at support@homereachlifestyle.com with your order number and a brief description of the issue.
2. Attach clear photos or videos showcasing the defect.
3. Once approved, we will provide a replacement unit or the necessary parts at no cost to you.

For additional questions, feel free to contact our customer support team. Thank you for being a valued customer of HomeReachLifestyle!